Remove media from internal drives, and remove any recently added internal hardware. Wait for the computer to restart and open Windows.Ģ.) Disconnect all connected devices and cables such as Personal Media Drives, USB drives, printers, and faxes.
Right-click Start (), select Shut down or sign out, then select Restart. In Windows, search for and open Device Manager.Ĭlick View and select Show Hidden Devices.Ĭlick the arrow next to Keyboards, right-click the keyboard device name, then select Uninstall to remove the device from Windows.Ĭontinue removing device names in the Keyboards category until all device names have been uninstalled. In Device Manager, uninstall and reinstall the keyboard software: Have you tried checking with an external keyboard?Īs you mentioned the backspace key in not functioning correctly on your laptop. I understand you have keyboard issues with your laptop.ĭid you make any software or hardware changes on your laptop?